What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are seeking an entry level employee to review document requests in the Collect system. Investigate contacts and pull documents by navigating client systems to locate, retrieve, or request documents. The overall goal is to support company goals and the DCD Document Processor role. They are the gatekeeper for all incoming and outgoing correspondence of any kind using mail, fax, uploading to ftp sites and occasionally email and DVD.

What will you provide?

• Manage assigned WIP (Work in Progress) list daily to reduce the outstanding items.
  • Understand what document(s) are being requested from operators and retrieve them from multiple client hospital accounting and imaging systems.
• Notate accounts in Collect when documents have been pulled and distribute to proper staff for further processing. (documents are saved to the Account in COLLECT.
• Strong attention to detail.
• Able to handle varied and large volume of work with ease.
• Able to meet and exceed established goals for the position.
• Follows established department processes and procedures.
• Follows established client processes and procedures.
• Adheres to company and client security policies to protect confidential information and adhere to HIPPA guidelines regarding PHI.
• Maintain work area in a professional and HIPPA compliant state.
• Promotes positive attitude and flexibility with changes that occur.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; requesting assistance when needed.
• Maintains a cooperative relationship among internal departments.
• Contributes to team effort by accomplishing assigned tasks and lending help to others when needed.
• Exhibits clear and complete communication when documenting company or client systems and when speaking to internal or external customers.
• Scan documents as needed.
• Assist with other department needs or projects as assigned.
• Receive all packages & mail. Mail is then scanned and attached to the correct account in COLLECT.
• Prepare all outgoing mail as directed by R.R.S.

Requirements 

• Ability to prioritize and multi-task in a fast-paced environment.
• Ability to work independently as well as in a team environment to achieve business goals.
• Experience with Microsoft Office (Word, Excel, Outlook) skills
• Maintains strict confidentiality regarding Patient Health Information (PHI) as well as follows HIPAA regulations is anticipated for this position
• Ability to work on-site during probationary period in Lakeland, FL

Education and Experience

• High School Education or equivalent required
• Healthcare knowledge preferred 

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.