Document Control Specialist - Print & Ship

Lakeland, FL

What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are seeking an entry level employee to review document requests in the Collect system. Investigate contacts and pull documents by navigating client systems to locate, retrieve, or request documents. The overall goal is to support company goals and the DCD Document Processor role. They are the gatekeeper for all incoming and outgoing correspondence of any kind using mail, fax, uploading to ftp sites and occasionally email and DVD.

What will you provide?

  • Manage assigned WIP (Work in Progress) list daily to reduce the outstanding items.
    • Understand what document(s) are being requested from operators and retrieve them from multiple client hospital accounting and imaging systems.
  • Notate accounts in Collect when documents have been pulled and distribute to proper staff for further processing. (documents are saved to the Account in COLLECT.
  • Strong attention to detail.
  • Able to handle varied and large volume of work with ease.
  • Able to meet and exceed established goals for the position.
  • Follows established department processes and procedures.
  • Follows established client processes and procedures.
  • Adheres to company and client security policies to protect confidential information and adhere to HIPPA guidelines regarding PHI.
  • Maintain work area in a professional and HIPPA compliant state.
  • Promotes positive attitude and flexibility with changes that occur.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations; requesting assistance when needed.
  • Maintains a cooperative relationship among internal departments.
  • Contributes to team effort by accomplishing assigned tasks and lending help to others when needed.
  • Exhibits clear and complete communication when documenting company or client systems and when speaking to internal or external customers.
  • Scan documents as needed.
  • Assist with other department needs or projects as assigned.
  • Receive all packages & mail. Mail is then scanned and attached to the correct account in COLLECT.
  • Prepare all outgoing mail as directed by R.R.S.

Requirements 

  • Ability to prioritize and multi-task in a fast-paced environment.
  • Ability to work independently as well as in a team environment to achieve business goals.
  • Experience with Microsoft Office (Word, Excel, Outlook) skills
  • Maintains strict confidentiality regarding Patient Health Information (PHI) as well as follows HIPAA regulations is anticipated for this position

Education and Experience

  • High School Education or equivalent required
  • Healthcare knowledge preferred 

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs. 

The US base pay range for this position starts at $15.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.