What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. 

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are seeking a talented, detail-oriented, and process driven Team Lead to lead "on the floor" training efforts for a designated service line. This is an exciting opportunity for someone with an interest in coaching and a desire to take on a leadership opportunity. Ideal candidates will possess a strong work ethic, prior training experience, and advanced understanding of the designated service line they will support. 

What will you provide?

• Provide leadership and support to a team of individuals with multiple job functions
• Advanced understanding of claims analyst role to assist with the investigation and coordination of insurance benefits for claims dealing with Denials, Aged AR, and Complex Claims
• Resolve escalated accounts as quickly and accurately as possible, obtaining maximum reimbursement 
• Perform quality checks on team members’ investigative and follow up activities in a fast-paced environment 
• Conduct research, and review team member’s contact with patients, insurance companies, and/or attorneys  
• Interact with staff at all levels
• Work with little to no supervision while maintaining a high level of performance
• Delegate work effectively while enduring workloads are evenly distributed
• Provide training and support to new and existing team members when necessary
• Conduct regular quality reviews of claims handled by team members
• Demonstrate high quality customer service skills
• Bring any client concerns to the attention of leadership and offer suggestions to resolve these issues
• Constantly strive to improve processes and team performance
• Lead and participate in department meetings
• Maintain confidentiality specific to protective health information and HIPPA compliance
• Review and disperse weekly status reports
• Assist in the interview process for new team members within a given service line
• All other duties as assigned by management

Requirements 

• Coaching and Training skills
• Attention to detail 
• Ability to multi-task 
• Effective documentation skills 
• Strong organizational skills
• Ability to navigate Microsoft Excel  
• Ability to meet deadlines
• Critical thinking skills
• Social perceptiveness and emotional intelligence  
• Time management  
• Knowledge of medical billing and coordination of benefits  
• Ability to adhere to an established schedule  
• Track record of high performance  

Education and Experience

• High School Diploma or equivalent
• Prior experience in a supervisory role preferred  
• One year of related work experience required, preferably with a background in Aged AR

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The US base pay range for this position STARTS at $20.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.