Please note: We are only accepting INTERNAL applications for this opportunity.  

What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are seeking a talented, detail-oriented Team Lead to promote within our growing team. The Team Lead role is a great opportunity to expand your knowledge, face new challenges, and mentor Claims Analyst. This is an exciting opportunity for someone who is interested in career growth in complex claims and leadership. Ideal candidates will possess a strong work ethic and prior supervisory experience.

What will you provide?

• Provide leadership and support to a team of individuals with multiple job functions.
• Advanced understanding of claims analyst role to assist with the investigation and coordination of insurance benefits for claims dealing with Motor Vehicle Accidents, Ambulance Billing, Veterans Administration and Tricare, Worker’s Compensation, or Out-of-State Medicaid.
• Resolve escalated accounts as quickly and accurately as possible, obtaining maximum reimbursement.
• Perform quality checks on team members’ investigative and follow up activities in a fast-paced environment.
• Conduct research, and review team member’s contact with patients, insurance companies, and/or attorneys.
• Interact with staff at all levels.
• Work with little to no supervision while maintaining a high level of performance.
• Delegate work effectively while ensuring workloads are evenly distributed.
• Provide training and support to new and existing team members when necessary.
• Conduct regular quality reviews of claims handled by team members.
• Demonstrate high quality customer service skills.
• Bring any client concerns to the attention of leadership and offer suggestions to resolve these issues.
• Constantly strive to improve processes and team performance.
• Lead and participate in department meetings.
• Maintain confidentiality specific to protective health information and HIPPA compliance.
• Review and disperse weekly status reports.
• Assist in the interview process for new team members within a given service line.
• All other duties as assigned by management.

Requirements 

• Write grammatically correct routine business correspondence
• Attention to detail
• Ability to multi-task
• Strong oral communication skills
• Effective documentation skills
• Strong organizational skills
• Ability to navigate Microsoft Excel
• Ability to meet deadlines
• Critical thinking skills
• Social perceptiveness and emotional intelligence
• Time management
• Knowledge of medical billing and coordination of benefits
• Ability to adhere to an established schedule
• Track record of high performance

Education and Experience

• High School Diploma or Equivalent
• Prior experience in a supervisory role preferred
• One year of related work experience required, preferably within the corresponding service line 

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.