Company Overview

Aspirion is a leader in revenue cycle services, specializing in resolving complex claims and securing reimbursements for healthcare providers. With a tech-forward, results-driven culture, we empower our teammates to innovate and excel. By joining Aspirion, you'll contribute to impactful programs that leverage emerging technologies, including AI and cloud platforms. We offer a flexible, supportive work environment, comprehensive benefits, and a mission that truly makes a difference in healthcare.

Introductory Summary

Aspirion is seeking a Senior Technical Writer to bridge the gap between our technical and business teams by creating clear, concise, and user-friendly release notes, documentation, and training materials. This role will work cross-functionally with Product Engineering, Data Engineering, Security & Compliance, Product, Operations, and other business stakeholders to translate complex technical updates into accessible content that supports decision-making, communication, and adoption.

Key Responsibilities

• Collaborate with Engineering, Data Engineering, Product, and Operations teams to gather information on system changes, new features, and technical updates.
• Draft, edit, and publish business-facing release notes, ensuring clarity and accuracy for non-technical stakeholders.
• Maintain and improve internal documentation, wikis, and user guides that support product launches, system usage, and operations.
• Translate technical terminology and engineering specifications into clear, actionable content for business and end-user consumption.
• Create visual aids, diagrams, and structured documentation to support training, onboarding, and knowledge-sharing initiatives.
• Conduct interviews or shadow sessions with developers, QA engineers, and product managers to stay current on project updates.
• Manage document version control and ensure content is up-to-date, accurate, and compliant with Aspirion’s internal standards.
• Support training initiatives by producing or contributing to instructional materials, presentations, and help documentation.
• Promote consistent language, structure, and tone across all published materials.
• Advocate for the end-user by ensuring documentation is intuitive, informative, and aligned with user needs.
• Utilize tools such as Confluence, JIRA, Git, and Markdown-based editors to create and maintain content.

Skills & Qualifications

Required:

• Bachelor’s degree in English, Technical Writing, Communications, Computer Science, or a related field.
• 5+ years of experience in a technical writing or documentation role within a technology-driven company.
• Proven experience working closely with technical teams and translating technical concepts into business-friendly language.
• Excellent writing, editing, and proofreading skills with keen attention to detail.
• Familiarity with software development processes, product release cycles, and cloud-based tools.
• Strong organizational and time-management skills; able to manage multiple documentation streams simultaneously.
• Proficiency with documentation and collaboration tools (e.g., Wiki, Confluence).
• Ability to work cross-functionally and communicate effectively with both technical and non-technical audiences.
• Self-starter with a collaborative mindset and ability to work in a fast-paced, dynamic environment.

Preferred:

• Familiarity with compliance frameworks such as HIPAA, NIST, or HITRUST.
• Experience supporting Saas, healthcare technology, data, or engineering teams; or initiatives that include AI/ML capabilities or automation tooling preferred.

The US base pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible to receive a bonus tied to achieved results.

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Please note that this position is contingent upon the successful completion of a pre-employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.